Sabtu, 07 Februari 2015

[U954.Ebook] Free Ebook Applying Quality Management in Healthcare, Third Edition, by Diane L. Kelly

Free Ebook Applying Quality Management in Healthcare, Third Edition, by Diane L. Kelly

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Applying Quality Management in Healthcare, Third Edition, by Diane L. Kelly

Applying Quality Management in Healthcare, Third Edition, by Diane L. Kelly



Applying Quality Management in Healthcare, Third Edition, by Diane L. Kelly

Free Ebook Applying Quality Management in Healthcare, Third Edition, by Diane L. Kelly

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Applying Quality Management in Healthcare, Third Edition, by Diane L. Kelly

Quality management is a complex process, especially in healthcare. Managers in today's environment need more than just an understanding of the historical concepts of quality. They need to understand how to achieve quality within the structure and relationships of the complex system of a healthcare organization.

In this new third edition, Kelly has enhanced the content to promote an understanding of systems thinking in health services organizations. While still providing readers with the foundational concepts of quality management, she instructs readers on the system implications of understanding stakeholders and the role of policy, establishing goals in complex systems, improving and managing process change, performance measurement, and teamwork. Readers learn how to think critically using new frameworks, approaches, and tools and are given real-life examples and case studies to practice these skills.

This edition features new and enhanced material, including:

  • Alternative assumptions to traditional quality management tools and techniques
  • An expanded Practice Lab with which readers can exercise newly learned quality techniques
  • A guide to using the CMS and Joint Commission quality indicators to improve systems of care
  • Additional case studies and exercises designed to individualize applications in the student's own practice setting

  • Sales Rank: #143243 in Books
  • Brand: Brand: Health Administration Press
  • Published on: 2011-07-18
  • Original language: English
  • Number of items: 1
  • Dimensions: 10.20" h x .80" w x 7.20" l, 1.55 pounds
  • Binding: Hardcover
  • 450 pages
Features
  • Used Book in Good Condition

Most helpful customer reviews

1 of 1 people found the following review helpful.
Quality Improvement, Simplified
By V. Moye
I purchased this book for a class, and I must say it is one of the most useful textbook purchases I have ever made. It is written in a straightforward manner that effectively explains a variety of concepts useful for thinking about quality improvement. It is also extremely easy to read due to thoughtful use of examples to explain otherwise abstract concepts as well as an excellent layout. I would recommend this both as an adjunct to a class and as a good read for someone interested in quality improvement who is not taking a class.

1 of 1 people found the following review helpful.
Some stories make good points while other parts just seem to use big ...
By matt murphy
I think the author likes to hear themselves talk. Some stories make good points while other parts just seem to use big words to cover up the lack of content.

1 of 1 people found the following review helpful.
Great Book
By Lorraine Adler
This book is very helpful and informative. I would recommend it to all that are in need of understanding application of management.

See all 13 customer reviews...

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